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16 November - Diplomacy with The School of Life

Learn to navigate difficult or sensitive issues in the workplace to increase productivity
Time and details: 
8.15 - 10am
RSVP by: 
Tuesday, 14 November 2017
Nicole Gordon
Deputy CEO
Location: 

Mondrian London

20 Upper Ground
SE1 9PD

Continuing our partnership with The School of Life and South Bank BID, join us for a workshop exploring diplomacy. 

Diplomacy is the art of navigating around difficult or sensitive issues without causing catastrophe or unnecessary distress. Studies show that poor diplomatic skills are responsible for dramatic drops in the productivity of employees. 

In this session, we will: 

  • Learn to identify different conflict styles in others and in ourselves
  • Consider the value of politeness - a vital skill in any organisation - and how to apply it in difficult situations
  • Practise empathy towards those we find difficult
  • Consider when to press our point, when to compromise, when to let things go and when to find a genuinely collaborative solution

The session will be led by Francesco Dimitri, an Italian author, business facilitator and executive consultant. He has worked with some of the largest Italian and European firms to increase their levels of emotional intelligence and insight. He developed a wonder-based approach to creative thinking and engagement.

Hosted in Mondrian London's beautiful screening room, a light breakfast will also be provided. Please arrive at 8.15am for breakfast, as the workshop will be starting at 8.30am. 

As spaces for this event are limited, we can only accept two RSVPs per business. We will also ask you to reconfirm your place the week before the event.

Sep 28 2017