Continuing our partnership with The School of Life and South Bank BID, join us for a workshop exploring diplomacy.
Diplomacy is the art of navigating around difficult or sensitive issues without causing catastrophe or unnecessary distress. Studies show that poor diplomatic skills are responsible for dramatic drops in the productivity of employees.
In this session, we will:
- Learn to identify different conflict styles in others and in ourselves
- Consider the value of politeness - a vital skill in any organisation - and how to apply it in difficult situations
- Practise empathy towards those we find difficult
- Consider when to press our point, when to compromise, when to let things go and when to find a genuinely collaborative solution
A light breakfast will also be provided. Please arrive at 8.15am for breakfast, as the workshop will be starting at 8.30am.
As spaces for this event are limited, we can only accept two RSVPs per business. We will also ask you to reconfirm your place the week before the event.
Sep 28 2017