Join January’s Area Promotion meeting where we will learn how Artificial Intelligence (AI) tools can improve the visitor experience and streamline business operations and marketing.
Digital Dialog is an AI consultancy and digital agency specialising in AI literacy, strategy and implementation. They support organisations through consultancy, training and advisory work, helping teams apply Generative AI across business and marketing activity. Within digital, they have a strong track record in tourism, travel and hospitality, working with destinations, DMOs and visitor economy organisations, alongside businesses and organisations across other sectors. Their background includes more than a decade of experience in advertising and digital media, covering digital strategy
We will hear from Manu Kastia Founder at Digital Dialog. He advises organisations on AI strategy, consultancy and implementation, helping teams apply Generative AI across business and marketing activity. With 15 years of agency experience across digital advertising, strategy and media buying, Manu has worked with organisations including Tourism Ireland, British Airways and Experience Oxfordshire. He is a regular speaker on practical AI adoption and delivers training for organisations, with a focus on practical guidance suited to everyday organisational use.
Full agenda:
- Adopting the right AI mindset for 2026 – Shifting from ‘using’ AI to ‘Partnering’ with AI
- How tourism and hospitality businesses are using AI today
- A look at AI tools and features that deliver real business value
- Practical AI use cases for hospitality and tourism
- How to make your business visible in an AI-driven search world
- What’s coming next in 2026
- Q&A
We will also be updating on Better Bankside projects for 2026 including our Buzz Card revamp, and changes to our insights platform.
This event is open to all our visitor-facing member businesses in Bankside. If you had any questions, please get in touch with Emma Charter, ec@betterbankside.co.uk
